FAQs

Flofys Gourmet Marshmallows FAQs

What are your marshmallows made from? 
We make our marshmallows from scratch, using all-natural ingredients and high quality flavorings and toppings. We use real fruit, purified water, pure cane sugar, bourbon vanilla, gelatin and salt.

What size are they?
Each marshmallow is 1" cube.

How long do your marshmallows last?
Our marshmallows are shipped as soon they are made and will arrive to you within 2-3 days. They will stay fresh for at least 3 weeks in an airtight container although they will most likely be eaten way before that. You can also freeze them for up to 3 month.

What are the shipping costs?
Domestic USA shipping and handling is Flat rate of $6.95 on any order.
Free Shipping on orders over $65.00
International shipping is Flat rate of $18.00

How long will it take for my order to arrive?
We strive to ship your order ASAP, but since all of our marshmallows are hand crafted in small batches, please allow 2 business days for your order to be shipped.  Once produced, all orders are shipped Priority Mail which takes 2-3 Business Days to arrive. Delays in transit are out of our control.

How are your marshmallows different from store bought? 
Our marshmallows are made in small batches using the best flavoring ingredients. The first thing customers notice is the fluffiness, the soft texture and their awesome smell!

How should I store my marshmallows?
At room temperature, not in direct sunlight. Our marshmallows are sealed in air tight plastic bags. When opened, store the bag in a Ziploc bag for up to 3 weeks. Or, you can store our marshmallows in the freezer (in an air tight container), but not in the refrigerator.

Food allergy concerns.
Our marshmallows are egg free. Manufactured on shared equipment with products containing wheat, milk, peanuts and other nuts.

I want to buy mallows for an upcoming event - when should I order?
We suggest placing your order about 3 weeks prior to your event, depending on the time of year. This insures that we have your desired flavors in stock, the 3-6 shipping days are covered, and any surprises or problems that crop up can be dealt with. If you are ordering close to holidays, or you just like to make sure you're covered, you may want to add a week to that just in case. 

Where can I buy Flofys Gourmet Marshmallows?
Right here! Add some to your cart and we'll send them your way! If you're interested in selling our products, let us know. We're always looking for great retail partners - if you're interested contact us at  info@flofys.com